At Cure By SkinSense, cancellations are allowed under the following conditions:

❌ Order Cancellation

Orders can be cancelled within 24 hours of placing the order.

Once the order is shipped, cancellation is not possible.

📩 How to Cancel

Email us at support@curebyskinsense.com

Mention your Order ID and reason for cancellation.

⚠️ Non-Cancellable Orders

Orders already shipped or delivered cannot be cancelled.

Customized or promotional products (if any) are non-cancellable.

✅ Refund Eligibility

You receive a damaged or defective product

You receive an incorrect product

❌ Non-Refundable Items

Used or opened products

Products damaged due to improper handling

Orders placed during sale or promotional offers (unless damaged)

🔁 Refund Process

Refunds will be processed within 5–7 business days after approval.

The amount will be credited back to the original payment method.